Be aware of the FedEx holiday shipping schedule, the last day to ship before Christmas is Dec 23rd Certain Rural areas excluded. Live ICI shipments may spoil if delayed in transit - In the event of delay or NON-delivery supply Cost for TYB and collection kit will be covered next shipment. Excluding delivery cost. FedEx has removed its time guarantee refund policy due to COVID-19 till further notice. In the event of a recipient needing a replacment shipment they will cover shipping cost alone.